Technical recruiting for the roles that stay open too long.
DeskConnect IT recruits systems, network, cloud, security and IT support professionals — for employers who need someone who has done the work, not just listed the tools.
- Disciplines
- Infrastructure, cloud, security, DevOps, enterprise applications, IT support, leadership
- Engagements
- One critical hire or several roles at once
- Employers
- Private sector and federal contractors
What we recruit for
Eight areas of enterprise IT. Each links to the roles, platforms and hiring problems we see in it.
- 01Cloud & infrastructureAzure and AWS engineers, cloud architects, infrastructure engineersAzure AWS VMware Terraform
- 02CybersecuritySecurity engineers, SOC analysts, IAM engineers, GRCSentinel Splunk CrowdStrike Palo Alto
- 03DevOps & platform engineeringPlatform engineers, SREs, Kubernetes specialistsKubernetes Terraform GitHub Actions
- 04Networking & systemsNetwork engineers, systems administrators and engineersCisco Fortinet Windows Server Linux
- 05ServiceNow & SalesforceDevelopers, administrators, architectsITSM CMDB Apex Flows
- 06IT support & operationsHelp desk, desktop support, support analystsM365 Intune ITIL
- 07Technical leadershipIT managers, infrastructure directors, heads of IT
- 08Federal contractor ITSystems, network, cyber and cloud roles on federal contractsDoD 8140 NIST 800-53 STIG
Most hard-to-fill IT roles aren't hard because one skill is rare. They're hard because of the combination — and the environment it has to work in.
An Azure engineer who has never touched identity. A security analyst who has never read a firewall policy. A systems administrator who has never worked to a compliance baseline. Each one matches the keywords. None of them does the job you're hiring for.
Résumé screening can't see environment scale, change control, on-call reality, or whether someone built a system or only worked near it. Those details decide whether a hire works out.
DeskConnect IT was started by someone who has done this work — enterprise IT operations, Windows Server, networking, virtualization and Azure administration. We use that background to ask better questions, of you and of candidates.
More about our background →Every search starts with a brief like this.
Illustrative examples. Your brief is written with you, for your environment.
- Role
- Azure Infrastructure Engineer (hybrid identity)
- Where it gets hard
- Plenty of engineers know Azure compute and networking, or know identity. Few have owned both in a hybrid environment with real conditional access and tenant governance.
- Often confused with
- Azure engineers who have only worked on compute and networking; identity administrators who have never owned infrastructure.
- What we verify
- Hands-on scope vs. adjacent exposure
- Hybrid identity and migration history
- Tenant size and policy complexity
- Certifications that reflect the actual work
From the help desk to the architecture review.
Foundational
- Help desk
- Desktop support
- Junior administrators
- Support analysts
Experienced
- Systems engineers
- Network administrators
- Cloud engineers
- Security analysts
Specialized & senior
- Cloud architects
- Senior security engineers
- Platform specialists
- Technical leadership
Hire one person or staff several levels of a team at once — the same brief-first approach applies.
Four steps. Here's what happens in each.
- 1
Brief
A conversation about the environment, the work and what the person must already know. We write the brief; you correct it.
- 2
Search
We look for people whose experience matches the brief, including people who aren't applying anywhere.
- 3
Screen
Technical conversations about scope, depth and expectations before anyone reaches your calendar.
- 4
Introduce
Short, specific introductions with our notes, then coordination through to a decision.
Tell us what you're hiring for.
A short description is enough to start. We'll reply to set up a conversation — no obligation.