Eight disciplines, described the way we recruit for them.
Roles, platforms, and the specific reasons each one is hard to hire for.
01Cloud & Infrastructure
Cloud and infrastructure teams design, migrate and operate the compute, storage, identity and network foundations an organization runs on. In most enterprises that means hybrid estates — on-premises virtualization alongside Azure or AWS — tied together by shared identity and governance.
- Typical roles
- Azure Engineer AWS Engineer Cloud Architect Infrastructure Engineer Virtualization Engineer
- Platforms
- Azure Entra ID Intune AVD AWS VPC IAM EC2 Terraform Bicep VMware Hyper-V Landing zones Hybrid identity
- Where hiring gets hard
- Hybrid environments require on-prem and cloud depth in the same person
- Migration experience differs sharply from greenfield builds
- Cost governance and tagging discipline are rarely visible on a résumé
- Who hires for this
- Mid-size and enterprise organizations running or moving to Azure and AWS, MSP-supported IT teams, and regulated industries.
02Cybersecurity
Security teams detect and respond to threats, manage identity and access, secure the network edge and demonstrate compliance. The work spans hands-on engineering in tools like SIEM and EDR through governance, risk and control frameworks.
- Typical roles
- Security Engineer SOC Analyst IAM Engineer Network Security Engineer GRC Analyst
- Platforms
- Splunk Microsoft Sentinel CrowdStrike Defender Palo Alto Zero Trust NIST 800-53 CMMC
- Where hiring gets hard
- Separating hands-on engineering backgrounds from policy-only experience
- Tool-specific depth matters — SIEM and EDR platforms differ in practice
- Experienced practitioners are rarely looking and need a specific reason to talk
- Who hires for this
- Organizations building or maturing a security function, regulated businesses, and contractors working toward framework compliance.
03DevOps & Platform Engineering
Platform and DevOps engineers build the paved roads developers ship on — container platforms, infrastructure as code, CI/CD pipelines and observability. The best ones balance delivery speed with reliability and change discipline.
- Typical roles
- DevOps Engineer Platform Engineer Site Reliability Engineer Build & Release Engineer
- Platforms
- Kubernetes AKS EKS Docker Terraform Ansible GitHub Actions Azure DevOps GitLab CI Prometheus Grafana
- Where hiring gets hard
- Production-scale operations experience vs. lab or tutorial exposure
- Ownership of on-call and incident response is easy to overstate
- Platform thinking — enabling other teams — is a distinct skill
- Who hires for this
- Software companies, digital teams inside larger enterprises, and organizations modernizing legacy deployment processes.
04Network & Systems Engineering
Network and systems engineers keep core connectivity, servers and directory services healthy. It's foundational work — routing, switching, firewalls, Windows and Linux servers, Active Directory and virtualization — and outages are felt by everyone.
- Typical roles
- Network Engineer Network Administrator Systems Administrator Systems Engineer
- Platforms
- Cisco Juniper Fortinet SD-WAN BGP OSPF Windows Server Active Directory Group Policy RHEL Virtualization
- Where hiring gets hard
- Multi-site and WAN experience differs from single-office environments
- Troubleshooting depth is hard to assess from a list of platforms
- Many candidates cover either network or systems — few cover both well
- Who hires for this
- Multi-location businesses, healthcare and manufacturing environments, and any organization with significant on-premises infrastructure.
05ServiceNow & Salesforce
Enterprise application teams configure, extend and integrate the platforms that run service management, customer operations and internal workflows. Value comes from combining platform skill with an understanding of the business process being modeled.
- Typical roles
- ServiceNow Developer ServiceNow Administrator ServiceNow Architect Salesforce Developer Salesforce Administrator
- Platforms
- ITSM ITOM HRSD CMDB Flow Designer Apex LWC Flows Service Cloud
- Where hiring gets hard
- Platform customization and scripting vs. configuration-only experience
- Industry and process knowledge often matters as much as the platform
- Upgrade, integration and data-model experience varies widely
- Who hires for this
- Enterprises with established IT service management, customer service organizations, and teams consolidating workflows onto a single platform.
06IT Support & Operations
Support and operations staff are the first line of IT — resolving issues, managing endpoints and keeping people productive. Hiring here is often about volume and consistency: several dependable people who communicate well and follow process.
- Typical roles
- Help Desk Analyst Desktop Support Technician IT Support Analyst Junior Systems Administrator
- Platforms
- Microsoft 365 Intune ITSM ticketing Endpoint management Active Directory Jamf
- Where hiring gets hard
- Hiring several people at once without losing consistency
- Customer communication matters as much as technical skill
- Identifying candidates ready to grow into administration roles
- Who hires for this
- Organizations of every size with internal IT teams, from growing businesses to large multi-site operations.
07Technical Leadership
Technical leaders own both the systems and the people who run them. These searches require evaluating technical depth alongside operational leadership — budgeting, vendor management, prioritization and building a team others want to work on.
- Typical roles
- IT Manager Infrastructure Director Security Manager Head of IT Engineering Lead
- Platforms
- IT strategy Vendor management ITIL Budgeting Team building
- Where hiring gets hard
- Balancing technical credibility with management capability
- Leadership scope differs greatly between organizations
- Confidential searches require discretion throughout
- Who hires for this
- Organizations creating a new IT leadership role, replacing a departing leader, or restructuring their technology function.
08Federal IT Contracting
We recruit for technical roles that support federal contracts — systems administration, cyber defense, networking and cloud. These positions often carry certification baselines and eligibility requirements defined by the contract itself.
- Typical roles
- Systems Administrator Cyber Analyst Network Engineer Cloud Engineer
- Platforms
- DoD 8140 / 8570 Security+ CASP+ CISSP RMF STIG
- Where hiring gets hard
- Certification baselines must align with the specific contract role
- Clearance eligibility requirements narrow an already specialized pool
- Contract timelines can compress the hiring window
- Who hires for this
- Federal contractors and subcontractors staffing technical positions on government programs.
Clearance status and eligibility are determined and verified by the employer and the applicable government processes — not by us.
Hiring for this role? → Contact us about Federal IT Contracting recruitingWant to see how we work with hiring teams? Read about our technical recruiting services for employers.
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